Hotel Logistics Coordinator

Flexjet • Highland Heights, OH

30d

About The Position

Flexjet is seeking a Hotel Logistics Coordinator to join its Logistics team. The role works closely with the Scheduling Department to ensure crewmembers have appropriate lodging and ground transportation during their duty times. The coordinator responds to crewmember requests and questions, handles invoice approval and coding, maintains spreadsheets and reporting documents, researches and resolves logistics-related issues, and completes additional projects or duties assigned by a supervisor or manager.

Flexjet is a global private aviation company offering access to private aircraft through fractional ownership, leasing, and jet cards. Its employees in North America and Europe work to provide aircraft Owners with a premium private jet travel experience. Flexjet is an equal-opportunity employer and seeks individuals who demonstrate integrity, concern for customers and colleagues, and an understanding of trust in the employer-employee relationship.

Requirements

• High school diploma or equivalent.
• One to three years of experience in the hotel or travel industry.
• Previous customer service experience.
• An equivalent combination of education and/or experience may be considered.
• Ability to work well in a fast-paced environment and adapt to changing business needs.
• Detail-oriented, with the ability to work productively independently or as part of a team.
• Excellent oral and written communication and problem-resolution skills.
• Ability to maintain professionalism while multitasking in a fast-paced environment.
• Proficiency with Microsoft software applications and aptitude to learn company-specific software.
• Excellent analytical skills.
• Ability to interact professionally with all levels of leadership.
• Willingness to work nights, weekends, and holidays as business needs require.

Responsibilities

• Confirm hotel accommodations according to Standard Operating Procedures.
• Arrange ground transportation when necessary.
• Answer crewmember questions and requests by email and phone.
• Complete invoice approval and coding.
• Update daily spreadsheets and reporting documents as needed.
• Complete miscellaneous projects assigned by a supervisor.
• Research and provide solutions to crewmembers who inquire about or communicate logistics-related issues.
• Perform other duties and responsibilities as assigned by a manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED