HOTEL LAUNDRY ATTENDANT

Hollywood Casino at Charles Town Races • Charles Town, WV

10d

About The Position

The Hotel Laundry Attendant receives and sorts soiled linens, inspects laundry for damage or stains, and records issues. The role operates washers and dryers according to equipment guidelines, adds chemicals in the correct quantities and at the appropriate times, folds and stores clean linens, and helps maintain linen inventories and replenish maid carts and closets. The attendant transports soiled linens from guest rooms and housekeeping carts to the laundry facility, cleans the work area and dryer vents, and reports equipment malfunctions and Lost & Found items to the Housekeeping Manager or Lead on duty.

The position responds courteously to guest requests and may be cross-trained to assist with guest-room or public-area cleaning. The attendant is expected to know and follow HAZCOM, chemical-safety, blood-borne pathogen, emergency, company, and department procedures and standards; participate in hotel meetings, training, programs, and events as requested; and maintain a professional appearance and manner. The work environment is usually moderately noisy. The hotel and casino are smoking facilities, though employees may smoke only in designated locations.

Requirements

• A minimum of 6 months of related hotel housekeeping experience is preferred.
• Ability to read, write, and comprehend English, including basic instructions, short correspondence, and memos.
• Ability to communicate effectively with hotel guests and other team members.
• Ability to add, subtract, multiply, and divide using whole numbers.
• Must qualify for licensing with the West Virginia Racing Commission.
• Ability to define problems, establish facts, and draw valid conclusions, and to use common sense and understanding to carry out detailed written or oral instructions.
• Ability to express hospitality verbally or through expression to guests and fellow team members.
• Ability to perform frequent walking, pushing, pulling, lifting, bending, stretching, and crouching.
• Ability to regularly use and reach with hands and arms and frequently talk or hear.
• Ability to lift objects weighing as much as 20 pounds.
• Familiarity with relevant HAZCOM information, safety data sheets for chemicals in use, and blood-borne pathogen prevention and response.

Responsibilities

• Receive soiled linen by bag, cart, or chute from floors; sort articles; inspect laundry and linens; and record damaged or stained items.
• Remove soiled linen from vacant guest rooms and housekeeping carts on guest floors and bring it to the laundry facility.
• Operate washers and dryers according to recommended capacity and equipment guidelines, adding the necessary chemicals in correct quantities at the proper times.
• Notify the Housekeeping Manager or Lead on duty about malfunctioning equipment.
• Fold and store clean linens.
• Assist with regular linen and terry inventories.
• Restock maid carts and maid closets with fresh linen.
• Clean the work area and dryer vents as required.
• Report Lost & Found items to the Housekeeping Manager or Lead on duty.
• Respond quickly and courteously to guest requests.
• Follow HAZCOM, chemical safety, blood-borne pathogen prevention and response, safety-handling, and emergency procedures.
• Cross-train to assist with guest-room cleaning or public-area cleaning.
• Participate in hotel meetings, training, programs, and events as requested.
• Follow company and department policies, procedures, and standards.
• Present a professional image through appearance and behavior.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available, depending on position.
• 401(k) matching may be available, depending on position.
• Annual performance bonus may be available, depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed