Hotel Houseperson

Commonwealth Hotels•Portland, ME

8d•Onsite

About The Position

The Hyatt Place Portland Old Port, Maine, is seeking a Full-Time Hotel Housekeeping Houseperson. Situated in the heart of Old Port, the Hyatt Place Portland Downtown Old Port Square is just one block away from the Casco Bay Waterfront and historic harbor. Step out of the hotel and be surrounded by world-class restaurants, bars, storefronts, and cafes, and just a short walk to numerous art galleries, museums, and theaters. Working as a Full-Time hotel housekeeping houseperson at Hyatt Place Portland, Old Port offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating seamlessly with team members.

Responsibilities

Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.