Hotel Guest Room Attendant

Island Resort & Casino•Harris, MI

4d•Onsite

About The Position

The Hotel Guest Room Attendant is responsible for maintaining the cleanliness and orderliness of guest rooms and other hotel areas. This role involves a variety of tasks to ensure a high standard of hygiene and guest satisfaction, including cleaning rooms, managing supplies, reporting maintenance issues, and assisting other staff members. The attendant also plays a role in maintaining common areas like the pool and fitness center, and performing deep cleaning tasks.

Requirements

Demonstrate good communication and team member behaviors.
Practice safety at all times and be observant of hazards.

Nice To Haves

Experience with cleaning carpets.
Experience cleaning AC/heat units.
Experience with mattress flipping and rotation.
Experience with deep cleaning tasks like quarterly spring-cleaning.
Experience cleaning RV Park areas.
Experience cleaning pool and fitness areas.
Ability to perform Room checker duties.

Responsibilities

Stock supply cart with linen, amenities, and cleaning supplies.
Sort linen before transporting to laundry and place soiled and hazardous linens into their proper place.
Clean rooms and run treatments according to standards.
Report needed room repairs.
Follow procedures for abandoned guest items.
Report for end of day assignments.
Assist staff complete room assignments.
Report all accidents, injuries, and customer issues.
Accept quality/quantity control feedback.
Demonstrate good communication and team member behaviors.
Clean pool areas and fitness area.
Clean RV Park areas.
Perform quarterly spring-cleaning.
Flip and rotate mattresses.
Clean AC/heat units.
Clean carpets.
Service assigned vacuum cleaner.
Assist laundry as directed.
Practice safety at all times and be observant of hazards.
Fill in when necessary to perform Room checker duties.
Perform all other duties as assigned.