Hotel Group Sales Strategy & Analytics Analyst
About The Position
The Hotel Group Sales Strategy & Analytics Analyst provides administrative, analytical, and operational support to the Director of Sales, Director of Sales & Marketing, and Private Dining Sales Manager. The role supports the Sales & Marketing team through reporting, CRM management, prospecting support, data analysis, departmental administration, and private dining coordination. The ideal candidate is highly organized, analytical, detail-oriented, and able to manage multiple priorities in a fast-paced hospitality environment. Responsibilities include administrative support and scheduling; managing CRM databases and prospecting platforms; researching target accounts and identifying business opportunities; preparing sales reports and dashboards; analyzing sales activity and business trends; supporting private dining tracking, database management, and follow-up; and assisting with guest amenities, VIP requests, collateral, and marketing administration.
Requirements
- Minimum 2 years of administrative, sales support, marketing support, or hospitality experience.
- Advanced proficiency in Microsoft Excel.
- Strong working knowledge of the Microsoft Office Suite.
- Strong analytical, organizational, and communication skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Must be legally eligible to work in the United States.
Nice To Haves
- Bachelor's degree or equivalent work experience.
- Hotel sales and marketing experience.
- Experience with OSEM, Knowland, Cvent, Topline, or similar platforms.
Responsibilities
- Provide administrative support to the Director of Sales and Director of Sales & Marketing.
- Coordinate meetings, maintain calendars, and prepare presentations and reports.
- Assist with departmental communications, document management, and special projects.
- Maintain departmental files, records, and organizational systems.
- Manage and maintain CRM databases to ensure data accuracy and integrity.
- Serve as the primary administrator for Knowland, Cvent, Topline, and other prospecting platforms.
- Generate weekly and monthly prospecting lists for the Sales team.
- Track and analyze citywide, self-contained, and non-self-contained business opportunities.
- Manage relationships and workflows with third-party prospecting vendors.
- Research target accounts and identify new business opportunities.
- Prepare weekly, monthly, and quarterly sales reports and dashboards.
- Analyze sales activity, prospecting efforts, and business trends.
- Compile data for business reviews, budget planning, and leadership presentations.
- Maintain departmental trackers and reporting tools.
- Provide administrative support to the Private Dining Sales Manager.
- Maintain inquiry and activity tracking reports for Private Dining.
- Assist with database management, follow-up, and reporting for Private Dining.
- Support promotional efforts and administrative needs related to Private Dining.
- Process guest amenities and VIP requests.
- Assist with maintaining sales and marketing collateral.
- Support administrative tasks related to marketing initiatives, events, and promotions.
Benefits
- Employee benefit card offering discounted rates in Accor worldwide.
- Medical, dental, and vision insurance.
- 401(k).
- Learning programs through company Academies.
- Opportunity to develop talent and grow within the property and across the world.
- Opportunity to make a difference through Corporate Social Responsibility activities.
- Complimentary upgrades and extended stays.
- Discounted stays across Fairmont and Raffles properties.
- Special dining and wellness discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
