Hotel Group Sales Strategy & Analytics Analyst

AccorHotel • Chicago, IL

1d

About The Position

The Hotel Group Sales Strategy & Analytics Analyst provides administrative, analytical, and operational support to the Director of Sales, Director of Sales & Marketing, and Private Dining Sales Manager. The role supports the Sales & Marketing team through reporting, CRM management, prospecting support, data analysis, departmental administration, and private dining coordination. The ideal candidate is highly organized, analytical, detail-oriented, and able to manage multiple priorities in a fast-paced hospitality environment.

The analyst provides administrative support, coordinates meetings, maintains calendars, prepares presentations and reports, and manages departmental communications, documents, files, and organizational systems. The role also maintains CRM data and prospecting platforms, prepares prospecting lists, tracks business opportunities, researches target accounts, and manages workflows with third-party prospecting vendors.

Additional work includes preparing sales reports and dashboards, analyzing sales activity and business trends, compiling data for business reviews and budget planning, and maintaining reporting tools. The position also supports Private Dining sales administration and marketing tasks, including inquiry tracking, database follow-up, guest amenities and VIP requests, collateral, events, and promotions.

Requirements

• Minimum 2 years of administrative, sales support, marketing support, or hospitality experience.
• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office Suite.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Must be legally eligible to work in the United States.

Nice To Haves

• Bachelor's degree preferred, or equivalent work experience.
• Hotel sales and marketing experience preferred.
• Experience with OSEM, Knowland, Cvent, Topline, or similar platforms preferred.

Responsibilities

• Provide administrative support to the Director of Sales and Director of Sales & Marketing.
• Coordinate meetings, maintain calendars, and prepare presentations and reports.
• Assist with departmental communications, document management, and special projects.
• Maintain departmental files, records, and organizational systems.
• Manage and maintain CRM databases to ensure data accuracy and integrity.
• Administer Knowland, Cvent, Topline, and other prospecting platforms.
• Generate weekly and monthly prospecting lists for the Sales team.
• Track and analyze citywide, self-contained, and non-self-contained business opportunities.
• Manage relationships and workflows with third-party prospecting vendors.
• Research target accounts and identify new business opportunities.
• Prepare weekly, monthly, and quarterly sales reports and dashboards.
• Analyze sales activity, prospecting efforts, and business trends.
• Compile data for business reviews, budget planning, and leadership presentations.
• Maintain departmental trackers and reporting tools.
• Provide administrative support to the Private Dining Sales Manager.
• Maintain inquiry and activity tracking reports for Private Dining.
• Assist with Private Dining database management, follow-up, and reporting.
• Support promotional efforts and administrative needs related to Private Dining.
• Process guest amenities and VIP requests.
• Assist with maintaining sales and marketing collateral.
• Support administrative tasks related to marketing initiatives, events, and promotions.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide.
• Medical, dental, and vision insurance.
• 401K.
• Learning programs through our Academies.
• Opportunity to develop talent and grow within the property and across the world.
• Opportunity to make a difference through Corporate Social Responsibility activities.
• Complimentary upgrades and extended stays.
• Discounted stays across Fairmont and Raffles properties.
• Special dining and wellness discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level