Hotel General Manager – Boutique Hotel - Silicon Valley / South Bay Area
About The Position
An experienced Hotel General Manager will lead a boutique hospitality property in the Silicon Valley area through an upcoming brand transformation. The role oversees the hotel's overall success while serving business and leisure travelers. The General Manager will build a culture where employees feel valued, guests feel welcomed, and strong financial performance follows from thoughtful leadership and effective execution. The position calls for a visible, hands-on leader who can develop high-performing teams, deliver a memorable boutique guest experience, and take ownership of operational and financial results. Marriott brand experience is strongly preferred, including familiarity with Marriott systems, operating standards, quality assurance, guest satisfaction programs, and brand compliance.
Requirements
- Marriott-branded hotel management experience is strongly preferred.
- Previous General Manager experience at a Marriott-branded property is highly desirable.
- Experience with Marriott systems, brand standards, quality assurance, and guest satisfaction programs.
- Knowledge of Marriott operational expectations and brand compliance requirements.
- Strong financial acumen, including P&L management, budgeting, forecasting, revenue management, and profitability.
- Demonstrated success building, coaching, and developing high-performing hotel teams.
- Proven ability to improve guest satisfaction, operational efficiency, and financial results.
- A hands-on, entrepreneurial leadership style with strong accountability and follow-through.
Nice To Haves
- Experience with hotel openings, brand conversions, renovations, or property transitions.
- Experience in boutique, lifestyle, upscale, or full-service hospitality.
Responsibilities
- Build a team culture rooted in respect, accountability, recognition, and hospitality.
- Attract, develop, and retain talented employees; coach, mentor, and recognize the team.
- Empower employees to take ownership and contribute to the hotel's success.
- Deliver creative, thoughtful guest service and champion guest satisfaction and loyalty.
- Make cleanliness, presentation, and property condition a point of pride.
- Create a personal, distinctive boutique guest experience.
- Own the hotel's financial and operational performance.
- Develop and execute strategies to grow revenue, market share, and profitability.
- Manage the P&L, labor, and expenses, and act on financial insights.
- Partner with sales and revenue teams to capture corporate, leisure, and group business in Silicon Valley.
- Protect hotel assets through proactive maintenance, sound decisions, and responsible spending.
- Set goals, communicate expectations, and hold the team accountable.
- Ensure operations meet quality, safety, and service standards.
- Foster collaboration across rooms, housekeeping, engineering, sales, and food and beverage operations.
- Encourage new ideas and continuous improvement; learn from setbacks and celebrate successes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
