Hotel Front Office Manager
Little Palm Island Resort & Spa, a Noble House Res•Little Torch Key, FL
•Onsite
About The Position
Little Palm Island is a unique luxury resort located on a private island accessible only by ferry. It features 30 luxury suites, a Balinese-style spa, and award-winning waterside dining with stunning ocean views. The resort offers an exclusive island atmosphere with uncompromising service. The Dining Room seats 100 guests and serves breakfast, lunch, and dinner, with additional service in the lounge, in-room dining, and for private gatherings.
Requirements
- Experience leading a team at a luxury resort.
- Ability to mentor and train the Guest Services team to deliver exceptional service levels.
- Drive to exceed expectations for an iconic location.
Responsibilities
- Oversee daily operations of the Guest Services Team, including Concierge, Front Desk, Dockmaster, Dockhand, and Beach Attendant.
- Drive guest experience service levels and execute the vision of the General Manager for Little Palm Island.
- Actively work side-by-side with the team to create unforgettable guest experiences and achieve desired service levels.
Benefits
- Competitive pay
- Bonus opportunities
- Matching 401k
- Health benefit options
- PTO
- Generous travel benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
