Hotel Front Desk
About The Position
The Hotel Front Desk position at Country Inn & Suites in Willmar, MN involves providing friendly, energetic, and positive interactions with guests. Responsibilities include answering phone calls, managing emails, providing information about hotel facilities and local attractions, and handling guest requests, inquiries, and complaints promptly. The role requires maintaining accurate records of reservations, arrivals, departures, and payments, and the ability to multitask in a fast-paced environment. TPI Hospitality, the hiring company, has over 50 years of experience and operates over 25 hotels and restaurants. They emphasize a philosophy of serving guests, coworkers, and communities to create win-win outcomes and foster a culture of personal and professional growth with opportunities for advancement.
Requirements
- Pay is based on experience
- Flexibility needed for Monday-Sunday shifts
- Full-time or part-time availability
Responsibilities
- Provide friendly, energetic, and positive interactions with guests
- Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
- Handle requests, inquiries, and complaints promptly
- Maintain accurate records of reservations, arrivals, departures, and payments
- Ability to multitask in a fast-paced environment
Benefits
- Medical/Dental Insurance
- 401(k) & matching
- Paid Time Off (PTO) & Holiday Pay
- Volunteer Time Off (VTO), Bereavement, and School Conference Leave
- Employee Discounts & Tuition Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
