Hotel Front Desk Attendant

Aileron Management • Clemson, SC

1d • Onsite

About The Position

The Best Western Plus University Inn & Conference Center is looking for a Front Desk Attendant to provide exceptional customer service to our guests. We are looking for candidates with 1st shift availability. Positions open for this role: Part-time 1st Shift Part-time 2nd Shift

Requirements

• Must be at least 18 years old
• Attention to detail
• Hotel experience preferred
• Customer service experience preferred
• Ability to work weekends and holidays

Nice To Haves

• Passion for hospitality
• Motivated to enhance the guest experience
• Ability to work with a team
• Ability to work in a fast-paced environment
• Availability to work a flexible schedule: weekends, and holidays

Responsibilities

• Greet and interact with guests in a warm, friendly and professional manner.
• Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.

Benefits

• 401(k) with company match
• Employee Assistance Program
• Referral Program - Earn $500 for referring someone
• Employee Recognition Program - earn gift cards
• Employee discounts
• On-Demand Pay - Access to earned wages before you get your regular paycheck
• Double-time pay on Company holidays – 7 per year
• Best Western Plus Brand Hotel Discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed