Hostperson - Blossom - Aria

MGM Resorts International
•Onsite

About The Position

As a Hostperson for Blossom at Aria, you will create an elegant first impression by welcoming guests warmly and professionally into a high-end Chinese dining room. You will coordinate the restaurant floor, keep the entrance organized, and work with servers, bussers, and runners to manage table flow and provide seamless hospitality.

Requirements

  • Must be at least 18 years old.
  • Must be able to work varied shifts, including weekends and holidays.

Nice To Haves

  • Two or more years of relevant Hostperson experience in fine dining or a similar upscale restaurant.
  • Bilingual ability in Mandarin or Cantonese.
  • Previous experience with SevenRooms.

Responsibilities

  • Coordinate with Restaurant Reservations regarding special orders, cake orders, and guest requests, and convey this information to management.
  • Maintain knowledge of daily activities and in-house groups, house count, table, seat, and station numbers, table setups, room capacity, hours of operation, price range, and dress code.
  • Promptly greet guests as they enter the restaurant.
  • Answer phones, accurately track reservations, and manage the reservation book.
  • Ensure menus have current inserts and replace menus that are in poor condition.
  • Communicate guest needs to the kitchen and management, share guest reactions and comments with management, and assist management to support smooth operations and quality service.
  • Check in with waiting guests to keep them informed while tables are being prepared.
  • Maintain cleanliness, sanitation, and organization of assigned work areas; shut down the podium and forward phones to voice-loop at the end of the shift.

Benefits

  • Wellness incentive programs supporting physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development through programs, networking opportunities, and community volunteer opportunities.
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