Hostess

Aroma Osteria•Wappingers Falls, NY

About The Position

The Hostess welcomes guests, manages seating and table rotation, handles reservations and waitlists, answers guest questions, and coordinates with restaurant staff to support the flow of service.

Responsibilities

  • Welcome guests immediately as they enter with a friendly, professional demeanor.
  • Assign tables, manage the floor plan, and balance guest rotation evenly among servers.
  • Take phone calls, manage digital booking apps such as Yelp or Resy, and provide accurate wait time estimates.
  • Answer questions about the menu, daily specials, and dietary or allergy accommodations.
  • Communicate with servers, busers, and the kitchen to track which tables are clean, dirty, or ready for seating.
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