Host Chimney Rock RETURNING STAFF ONLY - Winter 26-27

Alterra Mountain Company•Dundee Township, IL

12d•$14•Onsite

About The Position

The Host is the first point of contact for guests, responsible for greeting and seating them in a friendly and efficient manner. They manage reservations, waitlists, and coordinate seating flow to ensure smooth restaurant operations and a positive guest experience. Additionally, they support the dining room team by clearing and resetting tables, refilling water, and maintaining cleanliness throughout the restaurant. They help ensure a smooth and efficient dining experience for guests. Must be available nights and weekends. The typical shift is 10:00 am-4:00 pm or 4:00 pm-9:00 pm. Position begins in late November and will end in April.

Requirements

English reading, writing and communication; plus basic math.
Basic computer skills required
Able to stand or walk for up to 8 hours per shift.
Will lift up to 25 lbs. occasionally.
Strong attention to detail.
Must be capable of managing and performing multiple tasks simultaneously.
Must be available nights and weekends.

Nice To Haves

None

Responsibilities

Manage Guest Flow: Professionally and calmly maintain a steady flow of seating, greet all guests warmly, and provide accurate wait times while offering beverages during the wait.
Seat Guests Thoughtfully: Seat guests based on their preferences, server workload, and seating capacity; distribute menus and provide booster seats or highchairs as needed.
Communicate with Team: Quickly inform servers of guest seating and relay any special requests to ensure smooth service and guest satisfaction.
Support Guest Experience: Thank guests upon departure and invite them to return; assist with water service and soda refills throughout their visit.
Assist with Restaurant Operations: Clean and reset tables, help servers with side work, and perform additional tasks to support the overall flow and cleanliness of the restaurant.