Hollywood #19 Host

Flanigan's Enterprises • Pembroke Pines, FL

9d

About The Position

The Host is the first and last point of contact for guests at Flanigan’s, setting the tone for their experience through warm, welcoming, and courteous service. The role greets and escorts guests, manages seating and wait lists, responds to inquiries, communicates guest concerns to the Manager on duty, and helps maintain clean and orderly guest areas. Hosts also perform shift changes, opening and closing duties, and assigned sidework.

Requirements

• Can reach, bend, and stoop frequently.
• Able to lift up to 50 lbs.
• Ability to speak, read, and write English.
• Complete and pass the Florida Responsible Vendor program in compliance with Flanigan’s and Florida statutes.
• Complete and pass the food safety certification program in compliance with Flanigan’s and Florida statutes.

Responsibilities

• Maintain a cheerful, courteous temperament and a neat, clean professional image.
• Greet guests using Flanigan’s “Smile Talk.”
• Engage guests in “Smile Talk” while escorting them to their table in a timely manner.
• Efficiently manage the wait list for seating.
• Communicate guests’ questions or concerns to the Manager on duty.
• Keep the foyer, host station, and wait area clean and free of debris; restock and clean menus.
• Restock and maintain restroom cleanliness for guests.
• Answer the telephone within four rings, respond to guests’ questions, and/or direct guests to the proper staff member.
• Conclude guests’ visits using Flanigan’s “Smile Talk.”
• Perform shift changes, opening and closing duties, and assigned sidework.

Benefits

• Five-day work week.
• Paid vacation: one week after year one, two weeks after two years, and three weeks after ten years.
• Medical and dental insurance programs available.
• 401(k) plan with immediate eligibility; must be 21 or over to enroll.
• Shift meals at 50% off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed