Hollywood #19 Host

Flanigan's Enterprises • Hollywood, FL

7d

About The Position

The Host is the first and last point of contact for guests at Flanigan’s, setting the tone for their experience through warm, welcoming service. The role greets and escorts guests, manages seating flow and the wait list, responds to inquiries, and communicates guest questions or concerns to the manager on duty. Hosts also maintain the cleanliness and organization of the foyer, host station, waiting area, menus, and restrooms, answer telephone calls, and perform shift changes, opening and closing duties, and assigned sidework.

Requirements

• Able to reach, bend, and stoop frequently.
• Able to lift up to 50 lbs.
• Ability to speak, read, and write English.
• Complete and pass the Florida Responsible Vendor program in compliance with Flanigan’s and Florida statutes.
• Complete and pass a food safety certification program in compliance with Flanigan’s and Florida statutes.

Responsibilities

• Maintain a cheerful and courteous temperament and a neat, clean, professional image.
• Greet guests using Flanigan’s “Smile Talk.”
• Engage guests in “Smile Talk” while escorting them to their table in a timely manner.
• Efficiently manage the wait list for seating.
• Communicate guest questions or concerns to the manager on duty.
• Keep the foyer, host station, and waiting area clean and free of debris; restock and clean menus.
• Restock and maintain restroom cleanliness for guests.
• Answer the telephone within four rings, answer guests’ questions, and/or direct guests to the appropriate staff member.
• Conclude guests’ visits with Flanigan’s “Smile Talk.”
• Perform shift changes, opening and closing duties, and assigned sidework.

Benefits

• Five-day work week.
• Paid vacation: one week after one year, two weeks after two years, and three weeks after ten years.
• Medical and dental health insurance programs available.
• 401(k) plan with immediate eligibility; must be 21 or over to enroll.
• Shift meals at 50% off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed