Host- Part Time

Plymouth HarborSarasota, FL
Onsite

About The Position

Let your gorgeous, welcoming smile be the first thing that residents see when they enter the Mayflower Dining Room! The Host/Hostess is responsible for greeting all patrons entering the Mayflower Restaurant and providing prompt assistance with table seating in a courteous, helpful, and professional manner; assist servers as needed.

Requirements

  • Minimum high school diploma or equivalent.
  • Must have good organizational/multi-tasking skills.
  • Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis.
  • Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence.
  • Must have good communication skills; speaking, writing, and listening.
  • Must be fluent in English.
  • Must have good computer skills.
  • Must have the ability to learn and use proprietary computer software as required.
  • Must be ServSafe certified or have the ability obtain this certification.
  • Support Plymouth Harbor’s mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff.
  • Maintain high personal standards for performance and encourage others to do the same.
  • Must be able to get along with others and work as a team player.
  • Maintain confidentiality in all Plymouth Harbor, resident, and team member matters.
  • Use good judgement and make independent decisions when circumstances warrant such action.
  • Work harmoniously with all persons residing in, employed by, or associated with, the organization.
  • Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
  • Wear Plymouth Harbor team member i.d. badge at all times when on duty.
  • Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits.
  • Must possess fully functioning sense of sight/hearing or use prosthetics that will enable these senses to function adequately in order to do the job.
  • Must be able to sit, stand, walk and move throughout the workday (lifting, carrying, bending, squatting, reaching, kneeling, pushing, pulling, twisting) using good body mechanics.
  • Must be able to lift/push up to 30 pounds.
  • Must be able to stand for long periods of time.
  • Must be able to cope with the physical and emotional demands of the position.

Nice To Haves

  • Previous foodservice or customer service experience preferred.

Responsibilities

  • Greet patrons cordially and seat them, holding chairs for the ladies.
  • Maintain friendly, professional relations with residents and their guests at all times.
  • Assist servers with taking orders, delivering food, and clearing tables, as necessary.
  • Take reservations from residents; confirm reservations.
  • Assist in distributing carry-out meals.
  • Utilize the point of sale (POS) system to place all food orders and track resident meals.
  • Immediately report any accidents and/or incidents to the Dining Manager/Mayflower or designee.
  • Create floor plans for service.
  • Change reservation message on voicemail.
  • Retrieve voice mails from phone system.
  • Communicate to the kitchen the number of tables remaining in the restaurant towards the end of dining service.
  • Maintain work area, equipment and supplies in a clean, sanitary and organized manner. Ensure that work areas are neat and confidential materials are properly stored before leaving area on breaks, end of workday, etc.
  • Work safely; complying at all times with Plymouth Harbor safety standards.
  • Perform other duties as deemed necessary and appropriate, or as may be directed.
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