Host- Part Time

Plymouth Harbor on Sarasota Bay•Sarasota, FL

5d•Onsite

About The Position

Let your gorgeous, welcoming smile be the first thing that residents see when they enter the Mayflower Dining Room! The Host/Hostess is responsible for greeting all patrons entering the Mayflower Restaurant and providing prompt assistance with table seating in a courteous, helpful, and professional manner; assist servers as needed.

Requirements

Minimum high school diploma or equivalent.
Previous foodservice or customer service experience preferred.
Must have good organizational/multi-tasking skills.
Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis.
Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence.
Must have good communication skills; speaking, writing, and listening.
Must be fluent in English.
Must have good computer skills.
Must have the ability to learn and use proprietary computer software as required.
Must be ServSafe certified or have the ability obtain this certification.
Support Plymouth Harbor’s mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff.
Maintain high personal standards for performance and encourage others to do the same.
Must be able to get along with others and work as a team player.
Maintain confidentiality in all Plymouth Harbor, resident, and team member matters.
Use good judgement and make independent decisions when circumstances warrant such action.
Work harmoniously with all persons residing in, employed by, or associated with, the organization.
Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
Wear Plymouth Harbor team member i.d. badge at all times when on duty.
Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits.

Responsibilities

Greet patrons cordially and seat them, holding chairs for the ladies.
Maintain friendly, professional relations with residents and their guests at all times.
Assist servers with taking orders, delivering food, and clearing tables, as necessary.
Take reservations from residents; confirm reservations.
Assist in distributing carry-out meals.
Utilize the point of sale (POS) system to place all food orders and track resident meals.
Immediately report any accidents and/or incidents to the Dining Manager/Mayflower or designee.
Create floor plans for service.
Change reservation message on voicemail.
Retrieve voice mails from phone system.
Toward the end of dining service, communicate to the kitchen the number of tables remaining in the restaurant.
Maintain work area, equipment and supplies in a clean, sanitary and organized manner.
Ensure that work areas are neat and confidential materials are properly stored before leaving area on breaks, end of workday, etc.
Work safely; complying at all times with Plymouth Harbor safety standards.
Perform other duties as deemed necessary and appropriate, or as may be directed.