Host - Sulphur 2027

Outdoor Recreation Hospitality•Sulphur, LA

2d•Onsite

About The Position

The Host provides a quality recreational experience for visitors in areas operated by the Company. The position is often filled by two people, though some locations may have an individual Host. Hosts handle most operational tasks in an assigned campground or area, including gate and check-in operations, parking compliance, housekeeping and custodial care, customer service, and potentially retail work. The role is seasonal, variable-hour, and non-exempt, with pay of $17.75 per hour. The openings are for the 2027 season in campgrounds within the Arapahoe Sulphur District near Grand Lake, Colorado.

Requirements

Strong customer service skills and excellent verbal and written communication skills; enjoys extensive public contact and has a courteous, helpful attitude.
Ability to de-escalate challenging situations with coworkers or guests.
Basic recordkeeping and money-handling experience and strong math aptitude.
Ability to work with minimal supervision, learn quickly, and follow instructions accurately; able to work independently and as part of a team in a fast-paced environment.
Flexible availability for regular evenings, weekends, and holidays, as well as early mornings, peak periods, and on-call shifts as needed.
Basic manual-labor ability, including willingness to clean and sanitize with chemicals and clean debris and ash from fire pits.
Ability to lift 20 pounds frequently and 25 pounds or more occasionally; move safely over rough terrain; work in extreme weather; and stand in place or move about for long periods.
Ability to maintain the cleanliness and general condition of assigned vehicles and equipment.
Ability to tow their own RV in and out of campgrounds in emergencies, where applicable.
At least 18 years old; at least 21 to drive.
Reliable transportation and bondable status.
Valid driver's license, insurability through the Company's motor vehicle carrier, and an acceptable driving record throughout employment.
Familiarity with Company and partner-agency policies, boating rules, and lake geography where applicable.

Responsibilities

Provide courteous customer service; explain recreation-area rules and regulations; stay familiar with local points of interest, facilities, rates, hours, and events; promote Company and partner programs; and notify a supervisor of guest dissatisfaction.
Register campers, collect fees, sell retail items, check in reservations and day-use visitors, answer phones, and help guests make reservations.
Operate a cash register and process cash, credit, and debit transactions; record revenue and fee data; and maintain logs, receipts, and visitor-use data.
Verify payments and permits, issue tickets for non-payment, keep fee and information boards accurate, and help manage parking, boat ramps, and picnic areas.
Conduct evening compliance rounds and inspect launch ramps and campgrounds for cleanliness and safety.
Clean, sanitize, and stock restrooms; clean vault toilets, bathrooms, showers, chemical toilets, laundry areas, and office facilities; empty trash; and follow recycling guidelines.
Clean roadways, trails, campsites, picnic tables, fire rings, and grills; rake and groom sites and public areas; remove litter and micro-trash; and maintain trails, outposts, and rental cabins.
Turn over rental cabins by changing linens and towels, restocking, vacuuming, and dusting; handle laundry; and respond to spills and broken glass.
Monitor janitorial supplies and equipment and clean and store equipment at the end of each shift.
Report unsafe or hazardous conditions, property damage, and maintenance issues; log and return lost-and-found items and guest property.
Handle emergencies, including directing emergency vehicles; follow safety, security, and privacy policies; and use chemicals and tools safely.
May assist with activity programs and plan shifts.
May perform retail duties, including operating a point-of-sale system, stocking merchandise, and assisting customers with purchases.
Perform other related duties as needed.