Assistant Manager - Sulphur Grove

Goodwill Easterseals Miami Valley•Dayton, OH

About The Position

The Assistant Manager assists the Store Manager in managing the retail store effectively to achieve sales goals and manage expenses against revenue. The role supports daily store operations, including opening and closing, banking, staffing, merchandising, inventory, customer service, safety, and compliance. The Assistant Manager directly supervises employees and volunteers when the Store Manager is absent and carries out management-on-duty responsibilities. The position requires a flexible schedule and the ability to regularly lift and/or move items up to 50 pounds.

Requirements

High school diploma or GED.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Ability to pass a criminal background check and random drug screens.
Knowledge of cash register procedures, stock control, banking procedures, merchandising, and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Ability to supervise and train staff in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Provide personal transportation and adequate liability insurance.
Ability to meet the physical demands of the position, including regularly standing, walking, handling objects or controls, reaching, and talking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, crawling, tasting, or smelling; and required vision abilities.

Nice To Haves

Experience in retail operations.

Responsibilities

Assist the Store Manager with managing budgeted sales and expenses relative to revenue.
Perform store opening and closing duties as needed.
Complete banking procedures, including reconciling Daily Business Statements and deposit slips.
Train and supervise store employees in retail procedures.
Demonstrate and model excellent customer service.
Maintain the store in accordance with company housekeeping, safety, and security policies.
Perform stocking, display, and inventory duties, and merchandise ordering as assigned.
Accurately complete assigned reports, including donation counts, markdowns, time cards, readings, Daily Business Statements, deposits, and cash drawer records.
Enforce retail sales and donation policies and procedures according to the retail procedures manual.
Perform stock rotation, merchandising, and display duties efficiently and productively.
Help ensure retail quality-control standards for textiles, miscellaneous items, and furniture are met, and that employees understand the criteria.
Assist with employee scheduling to achieve optimum staffing within budget.
Follow the company dress code and set a professional example for employees.
Work a flexible schedule to meet store needs.
Support the agency's empowerment and continuous-improvement culture by offering suggestions and making decisions that positively affect the store and business growth.
Assist the Store Manager with equal opportunity employment efforts and take action to prevent employee harassment.
Provide personal transportation and adequate liability insurance.
Assist the Store Manager with conducting effective store meetings.
Work effectively as a team member and independently.
Comply with agency policies, procedures, and safety standards; ensure safety training in supervised areas and maintain standards required by CARF, the Department of Labor, and other regulators.
Directly supervise employees and volunteers in the Store Manager's absence, including interviewing and training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Perform daily manager-on-duty tasks in the Store Manager's absence.
Perform other duties as assigned.