Host in Steadfire
About The Position
The Host at Steadfire welcomes guests with warmth and professionalism, creating a refined first impression consistent with fine dining standards. The role manages reservations and seating, coordinates guest flow with restaurant management and service staff, and communicates table status, special requests, and service pacing to servers and kitchen staff. The Host maintains an organized and elegant entrance and host stand, accommodates VIPs and special occasions, responds to guest inquiries and concerns, and monitors dining room capacity to support efficient operations and an upscale guest experience. The position also includes moving tables and chairs, anticipating guest and co-worker needs, and stocking and cleaning as needed.
Requirements
- Excellent personal presentation and interpersonal skills.
- Ability to operate a cash register or POS system and Microsoft-based computer systems such as OpenTable.
- Fluent English.
- Pleasant phone demeanor.
- Legal authorization to work in the United States.
- Ability to push, pull, or lift up to 50 pounds.
Nice To Haves
- Confident, outgoing personality and a can-do approach to requests.
- Experience in a fast-paced, high-end restaurant.
- Flexible schedule and ability to work all shifts, weekends, and holidays.
Responsibilities
- Greet guests warmly and professionally, creating a refined first impression aligned with fine dining standards.
- Manage reservations using OpenTable or Resy, ensuring accurate seating and minimal wait times.
- Coordinate guest flow with management and service staff to maintain smooth dining operations.
- Communicate table status, special requests, service issues, and pacing with servers, kitchen staff, other restaurant employees, and supervisors or management.
- Maintain an organized and elegant host stand and entrance area.
- Accommodate VIPs, special occasions, and guest preferences with discretion and attention to detail.
- Handle guest inquiries, reservation modifications, and concerns with poise and a solutions-oriented approach.
- Monitor dining room capacity to maximize efficiency while preserving an upscale guest experience.
- Uphold brand standards, dress code, and hospitality etiquette in a high-pressure environment.
- Move tables and chairs throughout the restaurant as needed.
- Anticipate the needs of guests and co-workers.
- Stock restaurant items and clean as needed.
Benefits
- Discounted housing available.
- Employee Travel Program.
- Medical, dental, and vision insurance for you and your family.
- 5 weeks PTO.
- Retail, spa, and food and beverage discounts.
- Free employee cafeteria meals.
- Free uniform dry cleaning.
- Discounted or transferable ski passes.
- Free ski storage.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
