Host, Washing Potato - On Call

Fontainebleau Las Vegas•Las Vegas, NV

10d

About The Position

The Host/Hostess is the first point of contact for guests, greeting them warmly and creating a positive first impression. The role helps provide a seamless dining experience through attentive customer service, organization, and clear communication. The position requires flexibility to work nights, holidays, and weekends in a fast-paced, busy, and somewhat stressful environment. This position has no supervisory responsibilities.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Exceptional interpersonal skills and a genuine passion for outstanding customer service.
Strong communication skills to interact effectively with guests and members in a fast-paced environment.
Must be willing and able to work a flexible schedule, including nights, holidays, and weekends.
Ability to work in a fast-paced, busy, and somewhat stressful environment.
Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals; ability to read and communicate verbally in English. Written English communication may also be required.
Ability to apply commonsense understanding to carry out written, oral, or diagram-form instructions and deal with problems involving several concrete variables in standardized situations.
Must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to meet the physical demands of the role, including standing; handling or utilizing objects, tools, or controls; reaching; talking and hearing; and lifting or moving up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally. The role also requires pushing, pulling, reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing.

Nice To Haves

Previous experience as a host or in a similar guest-facing role.

Responsibilities

Greet guests warmly and make them feel valued.
Manage the seating chart and seat guests promptly according to reservations, party size, and server availability.
Maintain an organized waiting list and accurately communicate estimated wait times.
Accommodate special seating requests and guest needs, including highchairs, booster seats, and wheelchair access.
Offer menus and briefly explain specials or promotions.
Assist with reservations, answer phone calls, and confirm upcoming bookings.
Respond to guest inquiries and provide information about the restaurant, menu, and services.
Assist with coat check services, if available.
Keep the entrance area clean, tidy, and welcoming.
Communicate with servers, kitchen staff, and management to support efficient guest flow and service.
Perform other temporary or permanent duties as assigned or modified.