Pick & Cheese Host

Pick & CheeseNew York, NY
$18 - $20Onsite

About The Position

Pick & Cheese is the world’s first cheese conveyor belt restaurant. It is a fun, modern twist on British dining that invites guests to explore and discover incredible British cheeses paired with hand-picked wines and small plates. Our mission is to make British cheese accessible, exciting, and worth celebrating daily. Now proudly part of Shaver Food Hall — a one-of-a-kind culinary destination where New York’s creativity meets global flavors — we’re looking for passionate, energetic, and hospitality-driven individuals to join our opening team.

Requirements

  • Able to stand for extended periods and lift to 50 lbs.

Nice To Haves

  • Prior hospitality or restaurant experience is preferred but not required.
  • A natural communicator—bilingual skills are a plus.
  • Energetic, fun, and passionate about delivering memorable guest experiences.

Responsibilities

  • Greet and welcome guests with professionalism, warmth, and personality.
  • Answer phones with a warm personality and a smile in your voice.
  • Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative times and dates for those times that are fully booked.
  • Provide clear directions and prompt answers to questions, always with a guest-first mindset.
  • Assist with opening, closing, and side duties to keep the hall operating smoothly.
  • Support cleanliness by ensuring walkways and common areas are inviting and safe.
  • Collaborate with team members to create a seamless guest experience across shifts.
  • Communicate guest feedback and questions to management to continuously elevate our service.
  • Represent the Pick & Cheese brand with pride, positivity, and genuine hospitality.

Benefits

  • Medical benefits available for hourly team members averaging 30+ hours/week (after 90 days).
  • 401(k) eligibility after one year of service (for individuals 21+).
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