Casual Host Position

Silverstone Living•Nashua, NH

About The Position

Silverstone Living is seeking a Host/Hostess to create an enjoyable dining experience for residents and guests. The role is supervised by the Manager on Duty and is scheduled for 4 p.m. to 8 p.m. Thursday, Friday, and Saturday. The Host/Hostess greets and seats diners, supports service and sanitation standards, assists with staff training and supervision, and helps ensure smooth dining-room operations and closing. The position also involves food and beverage service, side work, and maintaining a safe work environment.

Requirements

Exceptional customer service skills.
Excellent communication skills, both by phone and in person.
Teamwork and professionalism with a positive attitude.

Nice To Haves

Previous work experience as a Host/Hostess or Waiter/Waitress.
Understanding of fine dining etiquette.
Serve Safe certification.
Familiarity with health and safety regulations.

Responsibilities

Greet and seat residents and guests in a professional, courteous manner.
Supervise dining-room service personnel to ensure proper service and sanitation procedures are followed.
Use a professional management approach in training and supervising staff and follow established procedures.
Assist in training new service employees in proper dining-room etiquette.
Handle food in accordance with sanitary procedures and standards.
Assist with pouring and providing beverages and perform other service and bussing functions as needed.
Monitor seating flow, dining-room service, and food availability to ensure prompt, courteous service.
Discuss unusual problems or requests with the Manager on Duty.
Supervise closing of the Main Dining Room.
Oversee and assist with side work, including cleaning, stocking, and folding silverware.
Occasionally act as the supervisor closing the department for the shift.
Take responsibility for personal safety and the safety of the immediate work environment.
Attend annual in-service training on body mechanics, right-to-know laws, and fire and safety.

Benefits

Hourly pay with paid meal breaks.
Complimentary food for Dining Service staff.
Scholarship Program / Education Assistance.
Employee Recognition.
Employee Assistance Program.
Health benefits available with a minimum of 30 hours per week.
Medical, dental, vision, life insurance, supplemental life insurance, and short-term disability, available with a minimum of 30 hours per week.
Fitness reimbursement.
Retirement savings with company match, available with a minimum of 30 hours per week.
Generous Earned Time Program, available with a minimum of 30 hours per week.
Time-and-a-half pay for all hours worked on six major holidays.