Host - Legal Sea Foods

LEGAL SEA FOODS•Boston, MA

5d•$16 - $18•Onsite

About The Position

The Host/Take Out Associate greets and seats guests in a friendly, personalized manner and maintains attentive, courteous communication throughout their visit. The role answers incoming calls and guest questions politely, manages reservations and seating flow, and provides an appropriate welcome and farewell at the front desk, which must be staffed at all times. The position also handles takeout and delivery orders, ensuring they meet the restaurant’s guidelines, specifications, quality, and service standards. Responsibilities include assembling and packaging orders to prevent spills, leaks, or damage; processing payments; and accurately reconciling sales at the end of each shift.

Requirements

High school diploma or equivalent.
Basic computer skills.
Ability to handle cash and paperwork accurately.
Excellent interpersonal and communication skills.
Ability to perform under pressure in a high-volume restaurant setting.
Ability to handle guest incidents and complaints.

Nice To Haves

Previous work experience as a Host.
Working knowledge of OpenTable and Point of Sale.

Responsibilities

Greet guests warmly and in a friendly manner as they arrive.
Seat guests efficiently, manage the seating chart, and maintain an optimal flow of diners.
Provide accurate wait times and monitor the waiting list.
Manage reservations using OpenTable.
Answer incoming calls and respond courteously to guest inquiries.
Receive, process, and manage takeout and delivery orders.
Assemble and package orders to prevent spills, leaks, or damage during transportation.
Process takeout payments, including cash, credit/debit, and digital payment methods.
Handle cash accurately and reconcile sales at the end of each shift.
Perform other duties and tasks as assigned.