Experienced Host - Oak Room

The Oak Room - Georgetown•Washington, DC

7h•$18 - $20•Onsite

About The Position

Ten Five Hospitality is launching The Oak Room, a restaurant and lounge concept in Georgetown, and is seeking experienced Hosts to help create an elevated dining experience. The Host sets the tone for guests by welcoming them, managing reservations and seating, and maintaining dining room flow. The role also involves building familiarity with repeat guests and maintaining detailed guest profiles, including preferences and special notes. The ideal candidate is polished, confident, and able to anticipate guest needs.

Requirements

Six months of previous restaurant or hotel experience.
Excellent listening and communication skills.
Ability to focus on guest interactions while multitasking.
Ability to work as part of a team and anticipate others’ needs.
Experience answering phones in a reservation system.
Positive attitude.
Ability to work a flexible schedule, including evenings, weekends, and holidays when required.
Ability to stand and maintain well-paced mobility for an extended period.
May be required to lift trays of food or drinks up to 20 pounds.
Ability to bend, stoop, squat, and stretch to perform cleaning tasks.
Ability to bend or lift up to 50 pounds.

Nice To Haves

Knowledge of seating management systems such as Resy and SevenRooms; preferred but not required.
Strong background in fine dining service and a passion for exceptional hospitality.

Responsibilities

Greet guests warmly and professionally, creating a positive first impression.
Escort guests to assigned table or bar seating and ensure the space is set and ready for service.
Update and maintain guest profiles, including preferences, special occasions, and notes about repeat guests.
Answer phone calls, make reservations, and respond to guest inquiries through appropriate channels.
Monitor reservation books and provide accurate wait times.
Collect and store menus and clean them when appropriate.
Maintain current knowledge of the floor plan, table numbers, and service sections.
Manage seating rotation to distribute guests fairly and balance service across stations.
Complete room checks and update the floor management system accordingly.
Monitor table status and readiness to ensure accurate seating and guest counts.
Maintain cleanliness and organization of the host stand, entrance, and menus.
Complete opening, sidework, and closing duties.
Perform other duties as assigned.