Host - PT Reg (B&E)

Boston Beer•Rehoboth Beach, DE

12d

About The Position

Boston Beer Company is hiring a part-time Host to welcome guests and coordinate guest flow and seating throughout the building. The Host answers questions about the location, its history, and merchandise; maintains the wait list; and tracks reservations and private events. The role also includes handling and relaying guest feedback, communicating with staff and managers, maintaining the appearance of the host and merchandise areas, and helping promote and sell merchandise. The stated pay range is $15–$18 per hour. Where a new hire starts within the range depends on related experience, skillset, and location. The job posting notes that certain perks are available to full-time coworkers and advises candidates to discuss eligibility with their recruiter.

Requirements

High school diploma or GED.
Up to one year of related experience or training is desired.
Regularly walk throughout the establishment and regularly stand.

Nice To Haves

Up to one year of related experience or training.

Responsibilities

Address compliments or complaints from patrons and relay the information to management.
Maintain an appearance suitable to guests’ expectations and compliant with company policy.
Greet guests and direct them according to the seating plan, such as to the bar or a table.
Set up advertising displays and arrange merchandise in the retail area to promote sales.
Track reservations and private events taking place each day.
Communicate with staff and managers about business situations and requests.
Suggestively sell merchandise and wrap or bag purchases.
Clean shelves, the host stand area, surrounding tables, and merchandise areas and shelves.
Maintain the wait list.
Answer customer questions about the location, its history, and merchandise.