Host
About The Position
The Host is the first Team Member guests see and helps ensure a positive dining experience from arrival through departure. The role greets and seats guests, presents menus, shares specials, manages the waiting list and quoted wait times, and keeps track of table status and the floor plan. The Host also maintains the host area, tables, restrooms, and merchandise; performs assigned side work; follows Company policies and procedures; attends required meetings; and reports to work in a neat, clean uniform with well-groomed hair and good personal hygiene. Other duties may be assigned by management.
Responsibilities
- Greet and seat guests, present menus, and inform guests of specials.
- Treat guests in a manner that ensures their satisfaction and strive to exceed expectations.
- Take names on the waiting list and quote wait times when tables are not immediately available.
- Run the floor plan board.
- Observe tables and track which are clean, dirty, or occupied.
- Clean and wipe down tables.
- Clean, organize, and stock menus in the host area.
- Complete side work, including replacing ketchup bottles, cleaning windows, and sweeping floors.
- Interact with guests as they arrive and leave to help ensure a positive dining experience.
- Maintain restrooms during the shift, including refilling paper towels and hand soap.
- Organize merchandise.
- Report to work in a neat and clean uniform and maintain well-groomed hair and personal hygiene.
- Adhere to Company policies and procedures.
- Attend required meetings.
- Perform other duties as directed by management.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
