Barrel Yard Host, American Family Field

Delaware North • Milwaukee, WI

5d • Onsite

About The Position

Delaware North Sportservice is hiring Hosts for its Barrel Yard team at American Family Field in Milwaukee, Wisconsin. Barrel Yard is a year-round brewery, bar, and restaurant. The Host welcomes guests, manages the host station, coordinates seating and wait times, and helps maintain clean dining and service areas. The role also includes answering guest questions and restaurant calls, assisting with table clearing and food running, and supporting a positive guest experience.

Requirements

• Must be at least 18 years old.
• Prior experience in a guest service environment is preferred.
• Be attentive and detail-oriented.
• Maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
• Be capable of performing specified procedures and following instructions.
• Have availability for at least four days, including weekday starts at 10 a.m. and weeknight starts between 3 and 5 p.m.
• Be available on weekends.
• Remain on feet for the entire shift; maneuver between tables and around corners; frequently walk, bend, lift, reach, and stretch; and lift and carry up to 35 pounds.
• Have sufficient visual acuity and hearing ability to read the seating chart and communicate with guests.

Nice To Haves

• Prior experience in a guest service environment.

Responsibilities

• Review the floor plan and reservation book daily and create a seating chart.
• Set up the host station according to the checklist.
• Greet guests and seat them at tables or in waiting areas.
• Seat guests according to the seating chart, server rotation, and guest preference, and provide menus.
• Maintain control of seating and wait times.
• Clean and maintain the host station and contribute to the cleanliness of dining and bar areas.
• Inspect dining and serving areas for cleanliness and proper setup.
• Answer guest questions about service and provide general assistance to guests and employees.
• Check with guests about their satisfaction with food and service, respond to complaints and notify management, and thank guests as they leave.
• Assist with bussing, clearing, and cleaning tables.
• Assist with running food as needed.
• Frequently check bathrooms for cleanliness and restock toilet paper, paper towels, and soap dispensers.
• Answer restaurant telephone lines during assigned operating hours.

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may receive health, dental, and vision insurance; a 401(k) with company match; paid vacation days and holidays; paid parental bonding leave; an employee assistance program; and tuition and/or professional certification reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed