IT - Infrastructure Systems - Host Systems Engineer I (Remote in CA)
About The Position
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. You are a motivated and detail‑oriented technology professional who is eager to build a strong foundation in enterprise host systems within a highly regulated, mission‑critical environment. You are a collaborative team player who follows established procedures, communicates clearly, and knows when to escalate issues to ensure system stability, security, and availability. You are someone who takes pride in learning new technologies, supporting high‑availability platforms, and contributing to a culture of reliability and compliance.
Requirements
- Bachelor’s Degree in computer science, Information Technology, Management Information Systems, OR equivalent combination of education, certifications, and relevant hands-on experience.
- Ability to troubleshoot and resolve common infrastructure issues by following documented procedures and escalating complex problems as appropriate.
- Demonstrated willingness and ability to learn new platforms, tools, and processes in a mission‑critical, high‑availability environment.
- Effective written and verbal communication skills, with the ability to collaborate with engineering teams, operations staff, and business stakeholders.
- Basic understanding of system security principles, access controls, and operational best practices in regulated environments.
- Experience using ticketing and incident management systems to support infrastructure operations and service requests.
- Foundational understanding of backup, recovery, monitoring, and availability concepts in enterprise or production environments.
Nice To Haves
- 5+ years supporting enterprise server environments in systems administration, infrastructure operations, or related IT roles.
- Exposure to enterprise platforms such as IBM Power or HPE NonStop systems is preferred but not required.
- Experience working with UNIX/Linux operating systems; familiarity with AIX or Guardian OS is a plus.
- Exposure to or general familiarity with InterSystems Cache or IRIS databases is desirable.
Responsibilities
- Assist with the administration and day to day operational support of Guardian operating systems on HPE NonStop platforms under the guidance of Host Systems Engineer II
- Assist with administration and maintenance of AIX operating systems on IBM Power Systems, including basic system checks, monitoring, and routine operational tasks.
- Support InterSystems Caché and IRIS environments by performing basic operational tasks, monitoring system status, and escalating issues as needed.
- Respond to system alerts and incidents by performing initial troubleshooting and following documented procedures; escalate complex issues to senior staff when required.
- Monitor system performance, availability, and security events using established monitoring tools.
- Participate in scheduled maintenance activities, including patching and updates, following documented change procedures.
- Log, track, update, and resolve service requests and incidents using the enterprise ticketing system in accordance with SLA expectations.
- Follow established system configurations, standards, and architectural guidelines; assist with documentation updates as directed.
- Contribute to the creation and maintenance of technical documentation, runbooks, and procedures for operational tasks.
- Assist with infrastructure projects and initiatives by performing assigned tasks, testing, documentation, and validation activities.
- Coordinate with internal teams and vendors as directed to support day to day operations and project activities.
- Maintain awareness of regulatory and compliance requirements relevant to system operations at a foundational level.
- Participate in an on call rotation with guidance and support from senior engineering staff.
- Perform other job related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
