IT Systems Infrastructure Technician

GEM EQUIPMENT OF OREGON INCMount Angel, OR
$18 - $21Onsite

About The Position

This position is responsible for supporting and maintaining the physical IT infrastructure across office, shop, warehouse, and manufacturing environments. Key duties of the IT Systems Infrastructure Technician includes installing and managing low-voltage cabling, mounted technology systems, workstation setup, equipment inventory, asset labeling, documentation, and project support. This is a hands-on installation and infrastructure role focused on the deployment and organization of technology systems rather than traditional desk-based helpdesk support.

Requirements

  • High School Diploma/GED equivalent.
  • Experience using hand and power tools for installation, mounting, and cable-management activities.
  • Background working in office, warehouse, manufacturing, construction, or industrial environments.
  • Ability to organize, label, document, and track technology assets, cabling, and equipment.
  • Knowledge of and adherence to workplace safety practices when using ladders, lifts, and other elevated work platforms.

Nice To Haves

  • Associate degree or technical certification in IT, Computer Systems, Electronics, Networking, Telecommunications, or a related field is preferred but not required.
  • Basic understanding of computer hardware, networking concepts, and low-voltage cabling systems is advantageous.
  • Ability to read and follow technical documentation, work instructions, diagrams, and labeling standards is a plus.
  • 1+ years of experience installing, supporting, or maintaining low-voltage cabling, IT infrastructure, telecommunications systems, or related technical systems is a plus.

Responsibilities

  • Run, route, dress, secure, terminate, test, label, and organize Cat5e/Cat6a cabling and related low-voltage infrastructure as directed.
  • Assist with installing and maintaining cable pathways, including conduit, raceway, cable tray and other approved low-voltage cable-management systems.
  • Install and organize patch panels, wall plates, jacks, patch cables, equipment cabinets, network closets, racks, shelves, cable managers, and related physical infrastructure.
  • Mount, relocate, adjust, or remove wireless access points, cameras, access-control devices, phones, small network devices, workstation equipment, printers, scanners, and related hardware.
  • Operate ladders, scissor lifts, boom lifts, or other approved elevated work platforms to reach equipment mounted on walls, ceilings, columns, mezzanines, or other hard-to-access locations when properly trained and authorized.
  • Physically set up workstations, including monitors, docking stations, phones, keyboards, mice, power cables, network cables, labels, and clean cable management.
  • Assist with office moves, shop moves, construction-related IT work, camera deployments, wireless deployments, access-control projects, network upgrades, and other physical technology projects.
  • Receive, unpack, stage, move, store, clean, prepare, organize, and track IT equipment, spare parts, cabling, tools, installation materials, and consumables.
  • Perform basic physical troubleshooting, including checking power, cables, connections, damaged hardware, loose mounts, incorrect labels, indicator lights, or disconnected devices.
  • Clean up after installations and projects, including removal of old cable, packaging, unused materials, retired equipment, and potential trip hazards.
  • Maintain accurate inventory and location records for equipment, cables, spare devices, materials, asset tags, serial numbers, and installed hardware.
  • Document physical work clearly, including cable labels, port numbers, room locations, rack locations, device names, asset tags, serial numbers, photos, and observed issues.
  • Keep tools, cable bins, spare parts, storage areas, labels, installation materials, and project staging areas organized without constant supervision.
  • Communicate clearly with shop-floor staff, office staff, maintenance, facilities, vendors, contractors, management, and parent-company IT staff about physical work status, material needs, access limitations, safety concerns, and unresolved issues.
  • Ask clarifying questions before proceeding with unclear, unsafe, or out-of-scope work and coordinate around active production areas without unnecessary disruption.
  • Perform other duties as assigned.

Benefits

  • 401k
  • 401k Employer Matching Program
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Employee Assistance Program
  • Life Insurance
  • Voluntary Life Insurance
  • Short Term & Long Term Disability
  • Paid Time Off
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