Host Steady Extra

JACKMONT HOSPITALITY INCLas Vegas, NV

About The Position

The Buca Host Steady Extra plays a vital role in creating a welcoming and organized environment for guests at dining establishments across the United States. This position focuses on managing guest flow, greeting patrons warmly, and ensuring that seating arrangements are handled efficiently to maximize customer satisfaction and operational effectiveness. The Host Steady Extra supports the front-of-house team by maintaining clear communication with servers and management, helping to coordinate wait times and special requests. This role requires adaptability and a friendly demeanor to handle a variety of guest interactions and occasional high-volume periods with professionalism. Ultimately, the Host Steady Extra contributes significantly to the overall guest experience, helping to foster repeat business and positive reviews for the establishment.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role.
  • Ability to stand for extended periods and work in a fast-paced environment.
  • Strong verbal communication skills.
  • Legal authorization to work in the United States.

Nice To Haves

  • Experience working as a host or hostess in a restaurant or similar setting.
  • Familiarity with reservation and seating management software.
  • Bilingual abilities, especially in Spanish or other commonly spoken languages in the U.S.
  • Basic knowledge of food and beverage service standards.
  • Demonstrated ability to handle difficult customer situations with tact and professionalism.

Responsibilities

  • Greet guests promptly and courteously upon arrival, providing a positive first impression of the establishment.
  • Manage the seating chart and waitlist to optimize table turnover and minimize guest wait times.
  • Communicate effectively with servers, bussers, and management to coordinate guest seating and special accommodations.
  • Answer phone calls to take reservations, provide information about the menu or services, and handle guest inquiries.
  • Maintain cleanliness and organization of the host stand and entrance area to ensure a professional appearance.
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