Host/Hostess

Goodstone•Middleburg, VA

12d•Onsite

About The Position

Grayson's at Goodstone is the culinary heart of Goodstone, a luxury estate nestled in Virginia's Hunt Country. Our restaurant offers a refined yet welcoming dining experience featuring estate-inspired cuisine, locally sourced ingredients, and exceptional hospitality. Every guest interaction matters. As the first and last person our guests encounter, our Hosts set the tone for the entire dining experience. We are looking for warm, professional individuals who enjoy creating memorable first impressions while keeping our dining room running smoothly. At Grayson's, hospitality is more than service—it's creating meaningful experiences. You'll work alongside a passionate team in one of Virginia's premier luxury destinations while building valuable hospitality and leadership skills.

Requirements

Previous restaurant or hospitality experience preferred
Exceptional customer service skills
Friendly, outgoing personality with a polished, professional appearance
Excellent communication skills
Strong organizational and multitasking abilities
Comfortable working in a fast-paced environment
Reliable transportation
Ability to remain calm under pressure
Flexible schedule including evenings, weekends, and holidays
Ability to work effectively as part of a team
Experience with OpenTable or similar reservation systems
Fine dining or luxury hospitality experience
Knowledge of wine, food, and hospitality etiquette
Strong attention to detail
Positive attitude and willingness to help wherever needed

Responsibilities

Welcome every guest with warmth, professionalism, and genuine hospitality
Manage reservations using OpenTable or reservation software
Coordinate seating to maximize guest satisfaction and restaurant efficiency
Maintain accurate wait times and communicate them clearly to guests
Escort guests to their tables and introduce them to their server
Monitor dining room flow and communicate with managers and service staff
Answer incoming phone calls professionally and assist with reservations
Assist with special requests and guest accommodations whenever possible
Maintain a clean, organized, and welcoming host stand
Ensure menus are clean, organized, and presented professionally
Support servers and management during busy service periods
Assist with opening and closing duties
Provide guests with information about the estate, restaurant, menus, and special events
Handle guest concerns professionally and involve management when appropriate
Uphold Grayson's luxury service standards at all times
Perform other duties as assigned