Host/Hostess

BallenIsles Country Club • Bradenton, FL

12d • Onsite

About The Position

The Lake Club Grande Clubhouse in Bradenton, Florida, is hiring a part-time Host/Hostess to welcome and seat restaurant guests and help ensure friendly, attentive, and efficient dining-room service. The role is suited to an organized, customer-service-oriented person with strong communication and interpersonal skills. Beginners are welcome; a few months of related experience is preferred but not required. The position also handles carry-out orders.

The schedule is Wednesday through Saturday, 4:00 p.m. to 8:30 p.m., with occasional holidays. The role may involve extended hours during golf and holiday seasons, and weekend and holiday work. Troon describes itself as a global club management company offering professional-development and growth opportunities.

Requirements

• High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and speak English may be required to perform the job duties.
• Must complete Alcohol Awareness Training.
• Knowledge of Microsoft Office applications.
• Knowledge of a point-of-sale (POS) system.

Nice To Haves

• A few months of related experience is preferred but not required.
• Carry-out experience is a plus.

Responsibilities

• Welcome each guest with a friendly greeting and escort them to their assigned table.
• Seat guests according to station rotation, maintain guest lists, and follow and enforce check-issue procedures.
• Assign opening and/or closing side duties, supervise side work, and ensure all stations are set up before service staff depart.
• Assist with side work and support service staff with tasks such as bussing tables and taking cocktail orders.
• Maintain the reservation book, answer incoming calls, and record reservations and guest requests.
• Know menu items, prices, and general service procedures.
• Maintain standards of appearance and cleanliness in all service areas.
• Remain visible and accessible to guests, staff, and management on the dining-room floor.
• Check table settings before service.
• Communicate guest requests and concerns to the department manager.
• Incorporate safe work practices into job performance.
• Maintain regular and reliable attendance.
• Perform other duties as required by the supervisor.
• Handle carry-out orders in addition to host duties.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms.
• 401(k) with employer match for employees age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for service charge.
• Employee meals.
• Professional-development and growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED