Host/Hostess

Marriott•Winchester, NV

About The Position

Greet guests, determine party size, and seat them at clean, available tables. Guide guests through dining rooms and provide assistance as needed. Arrange tables, chairs, and settings, including organizing seating for groups with special needs. Ensure place settings include clean silverware, napkins, and other standard items. Check that menus are current, clean, plentiful, and wrinkle-free. Maintain clean work areas throughout the day using clean-as-you-go procedures, and monitor dining rooms for seating availability, service, safety, and guest well-being. Follow company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to a manager, and complete required safety training and certifications. Maintain a clean, professional uniform and appearance, protect confidential information and company assets, and welcome and acknowledge guests according to company standards. Communicate clearly and professionally, answer telephones with appropriate etiquette, develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns. Meet quality expectations and standards. Perform other reasonable duties as requested by supervisors. Marriott describes its hosting work as delivering thoughtful, heartfelt, forward-thinking service. JW Marriott associates work in a luxury hospitality environment with opportunities for training, development, and recognition, and a focus on holistic well-being.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet guests and determine the number in their party.
Seat guests at clean, available tables and provide menus.
Guide guests through dining rooms and provide needed assistance.
Move and arrange tables, chairs, and settings, including organizing seating for groups with special needs.
Ensure place settings are appropriate and include clean silverware, napkins, and other standard items.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe conditions to a manager; and complete safety training and certifications.
Maintain a clean, professional uniform and appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards.
Communicate clearly and professionally and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.