Host / Hostess - On Mountain Dining - Winter 26-27
About The Position
The Host welcomes guests to the restaurant, seats them, and presents clean menus in a friendly, professional, and timely manner. This is a tipped position with an hourly rate of $21.42 and reports to the Restaurant Manager. The role is a seasonal full-time position for the 2026–2027 winter season. Hosts greet and accommodate guests, communicate wait times, manage seating allocation, and support restaurant operations. Duties may also include answering calls and questions, taking reservations and payments, helping clear and reset tables, completing side work and cleaning, and assisting as a server, food runner, or busser when needed. Certain restaurant locations may require skiing or snowboarding.
Requirements
- Must be at least 16 years old.
- Ability to communicate and follow oral or written directions in English.
- Proficient knowledge of guest service principles and best practices.
- Basic knowledge of food preparation techniques and food allergies.
- Knowledge of reservation systems and seating management.
- Knowledge of menu offerings, specials, and promotions.
- Ability to multitask and stay organized in a fast-paced environment.
- Excellent verbal communication and interpersonal skills.
- Ability to handle guest inquiries, concerns, and complaints professionally.
- Understanding of basic restaurant operations and table turnover strategies.
- Ability to work well with a team, including servers, bartenders, and managers.
- Basic math skills for managing waitlists and seating arrangements.
- Ability to remain calm and composed under pressure.
- Attention to detail to ensure a smooth guest experience.
- Ability to stand for long periods and move quickly when needed.
- Flexibility to work nights, weekends, and holidays as needed.
- Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods.
- Ability to work in wet, hot, and humid conditions for extended periods and walk on slippery and uneven surfaces.
- Must be able to frequently lift, push, or pull up to 50 pounds, individually or with assistance.
- Certain locations require an employee to ski or snowboard.
Nice To Haves
- High school graduate preferred.
- TIPS Certification preferred.
- Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred.
Responsibilities
- Greet all guests in a timely manner.
- Communicate wait times and help guests feel accommodated and listened to.
- Manage the seating chart and allocate tables fairly between servers.
- Help restaurant employees clear and reset tables as needed.
- Keep bar-area tables clean and condiments stocked, clean, and refilled.
- Assist with restaurant side work to prepare for service.
- Answer phone calls, communicate wait times, take reservations, collect payment, and answer basic resort questions.
- Participate in daily restaurant cleaning, which may include checking bathrooms, mopping, sweeping, and vacuuming.
- Assist as a restaurant server, food runner, or busser when needed.
- Perform snow removal as required by the restaurant, which may include moving deck furniture.
- Perform other duties as assigned.
Benefits
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass
- Other company perks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
