Host/Hostess

Troon • Estero, FL

12d • Onsite

About The Position

Verdana Village in Estero, Florida, is hiring a part-time Host/Hostess to welcome and seat restaurant guests and help ensure friendly, attentive, and efficient dining-room service. The role is suitable for people beginning a hospitality career as well as those with prior service experience. A few months of experience is preferred but not required. Candidates should be organized, customer-service focused, and have strong communication and interpersonal skills. Flexible availability for weekends and holidays is needed. The position offers competitive compensation and potential promotional opportunities.

Hosts and Hostesses maintain guest lists and the reservation book, communicate guest requests and concerns, and help keep service areas properly set up, clean, and presentable. They may assist service staff with side work, bussing tables, and taking cocktail orders. The role requires completion of Alcohol Awareness Training and may involve extended hours during golf and holiday seasons. Troon describes opportunities to develop skills and grow within its golf, hospitality, and residential-community management organization.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and speak English may be required to perform the job duties.
• Must complete Alcohol Awareness Training.
• Knowledge of Microsoft Office applications.
• Knowledge of a point-of-sale (POS) system.
• Flexible schedule and availability to work weekends and holidays, as needed.
• A few months of experience is preferred but not required.

Nice To Haves

• Related hospitality experience; beginners are welcome, and experience is not required.

Responsibilities

• Welcome guests with a friendly greeting and escort them to their assigned tables.
• Seat guests according to station rotation while maintaining guest lists and following or enforcing check-issue procedures.
• Assign opening or closing side duties, supervise side work, and ensure stations are set up before service staff depart.
• Assist with side work and help service staff with tasks such as bussing tables and taking cocktail orders.
• Maintain the reservation book, answer incoming telephone calls, and record reservations and special requests.
• Maintain knowledge of menu items, prices, and general service procedures.
• Maintain appearance and cleanliness standards in all service areas.
• Remain visible and accessible to guests, staff, and management on the dining-room floor.
• Check tables before service to ensure they are properly set.
• Communicate guest requests and concerns to the department manager.
• Use safe work practices.
• Maintain regular and reliable attendance.
• Perform other duties as required by the supervisor.

Benefits

• Healthcare benefits: medical coverage if determined by the ACA measurement.
• 401(k) with employer match for employees aged 19 and older, subject to applicable plan terms.
• Competitive compensation.
• Potential promotional opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED