Host/Hostess

Plate Restaurant Group•Leawood, KS

37d•Onsite

About The Position

If you have a great attitude and are comfortable in a fast-paced environment, you're perfect for this role! Our Leawood Location is Hiring.

Possess IT skills in MS excel and MS Word
Possess top-notch communication skills in the local language, both in written and verbal forms
Ability to properly maintain inventory
Possess competence at filling all guests' supplies
Ability to manage complaints tendered by clients
Ability to relate well with other members of staff towards excellent service delivery to clients
Possess excellent knowledge of room, restaurant and bars services
Ability to commute/relocate: Leawood, KS Reliably commute or planning to relocate before starting work (Required)

Working experience in related fields, like hospitality industry or hotel, is added advantage
Customer service: 2 years (Preferred)

Relate with guests when they arrive and when they are leaving
Thank guests for their patronage when they are leaving
Communicate with guests while they wait for their drink and food order
Ensure complete and consistent cleanliness of the host area
Be available to answer calls and to greet guests
Provide assistance to servers
Supervise Open Table efficiently and oversee clients seating arrangements
Handle clients amicably and with understanding whether they have reservation or not
Make great and impressive first impression on clients
Schedule reservation for guests both in person and over the phone
Communicate with supervisors or management on any issue related to customers
Handle all cases related to guest courteously and professionally
Maintain diplomacy while relating with clients
Maintain consistent cleanliness of the dining room serving stations
Answer telephone calls in the most diplomatic and soothing manner
Address all issues related to guest's service.