Host/Hostess | Sedgefield Country Club

McConnell Golf•Greensboro, NC

2d•$13 - $15

About The Position

Sedgefield Country Club is seeking a Host/Hostess to manage the club’s dining reservation system and support restaurant food and beverage operations. The role coordinates with servers, shares information about food and beverage events with members, and assists with restaurant operations as assigned. The Host/Hostess greets and seats guests, manages reservations and waiting lists, directs members and guests to private functions, and handles concierge and telephone needs. The position monitors service, addresses problems, recommends improvements, prepares restaurant reports, and provides administrative support as assigned by the Restaurant Manager and Food and Beverage Manager. The role also participates in food and beverage marketing and attends meetings, seminars, and training as requested. The stated pay range is USD $13.00–$15.00 per hour. Full-time positions offer medical, dental, vision, and life insurance, a 401(k), paid time off, and a daily complimentary staff meal.

Requirements

High school diploma or GED.
At least one year of experience; restaurant experience is preferred.
Knowledge of the club’s dining reservation system and procedures.
Ability to handle multiple tasks and work under pressure.
Ability to follow health and safety guidelines.
Knowledge of and ability to perform the required role during emergency situations.
Ability to maintain composure during periods of high incoming phone calls and/or in-person requests.
Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, or reach.
Ability to push, pull, or lift up to 50 pounds.
Ability to perform continuous repetitive motions.

Nice To Haves

Food safety certification (listed as not required).
Alcoholic beverage certification (listed as not required).

Responsibilities

Manage reservations and seating for the club’s restaurants.
Direct and assist members and guests in locating daily private functions and events.
Manage daily concierge needs.
Handle telephone communications to and from the desk.
Observe member service during the shift, take corrective action when problems occur, and recommend improvements.
Greet and seat guests, handle reservations, and prepare and maintain a waiting list during peak periods.
Assist with, perform, and oversee duties assigned to reservation desk coordinators.
Track and generate restaurant reports as assigned.
Perform administrative support and other duties assigned by the Restaurant Manager and Food and Beverage Manager.
Attend meetings, seminars, and training courses as requested and provide input as required.
Answer employee and club work-related inquiries.
Report equipment or fixtures that are not up to standards.
Participate in marketing for the club’s food and beverage areas.