Host/Hostess

Lazy Dog•Las Vegas, NV

23d

About The Position

The Host/Hostess welcomes guests warmly when they arrive and helps create a positive dining experience throughout their visit. The role involves managing wait times and seating, answering guest questions, and responding to concerns. This is a guest-focused, team-oriented position in a fun, fast-paced restaurant environment, with flexible scheduling and opportunities for advancement. Pay at this location is $13 per hour.

Requirements

Strong communication skills, including clear speaking and writing.
Ability to work as part of a team and handle multiple tasks in a guest-focused environment.
Ability to address guest complaints and difficult situations.
High school education preferred.
Food Handlers Card for California, Florida, Georgia, Illinois, Nevada, Texas, or Virginia.

Nice To Haves

Outgoing, enthusiastic, motivated, and team-oriented approach.
Track record of going the extra mile.
Passion for interacting with guests and creating a positive dining experience.

Responsibilities

Greet arriving guests with warmth and enthusiasm and make them feel welcome.
Interact with guests as they arrive and leave to support a positive dining experience.
Inform guests of wait times, enter their names into the computer seating system, and issue pagers when there is a wait.
Operate the computer seating system.
Lead guests to their tables, seat them, distribute menus, and provide closing remarks.
Answer phone calls and respond to questions about the menu, reservations, and the restaurant.
Address difficult situations and guest complaints using AIM: Apologize, Investigate, and involve Management.
Communicate clearly with guests and teammates.
Prepare thoroughly and strive for high standards.
Work as part of a team and manage multiple tasks while remaining guest-focused.