Host/Hostess - Anson Point
About The Position
Palmetto Bluff is a 20,000-acre development in South Carolina’s Lowcountry, with a private member-only club and amenities including restaurants, a marina, golf courses, an equestrian center, a shooting club, a lawn and racquet club, and a community farm, as well as a nature preserve, trails, retail shopping, an art gallery, and a village. The Host primarily greets and assists guests in a positive, welcoming, and professional manner. The role anticipates guest needs, responds promptly, proactively addresses questions and problems, and bids farewell to guests—using their names when known—and encourages them to return. The Host also helps manage restaurant arrivals and reservations while coordinating guest needs with management, chefs, and service staff.
Requirements
- Strong communication skills and the ability to multitask.
- Proficiency in reading and writing English.
- Ability to follow directions, make quick decisions, and stay organized under pressure.
- Ability to operate a multi-line telephone.
- Positive attitude; self-motivated, polite, energetic, and willing to learn.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Ability to perform the stated physical duties, including lifting and carrying up to 50 pounds and standing and moving for up to eight hours.
Nice To Haves
- Previous hotel or restaurant experience.
- Previous exposure to a high-volume restaurant environment.
- Basic computer skills and experience with computer-based reservation systems.
Responsibilities
- Follow the venue’s standardized Food & Beverage sequence of service and procedures.
- Assist with analytical support and decision-making tools for leadership to help achieve business results.
- Work as a team and communicate effectively with management, chefs, and service staff to address guest and associate needs or issues.
- Greet and seat guests and manage guest flow into the restaurant, bar, and lounge, including under pressure.
- Answer telephones and direct calls as needed.
- Oversee daily restaurant reservations and pre-assign seating where needed.
- Communicate special guest needs, requests, and VIP information to management, service staff, and chefs.
- Anticipate and respond to guests’ needs and questions, resolve problems proactively, and provide a courteous farewell.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
