HOST/HOSTESS/CASHIER

1st Jackpot Casino Tunica • Tunica Resorts, MS

25d • Onsite

About The Position

The Host/Hostess/Cashier welcomes guests, coordinates dining room service, and helps ensure a timely, positive dining experience. The role involves seating and escorting guests, providing menus, coordinating dining room personnel, maintaining clean and stocked service areas, preparing and serving beverages, expediting food orders, and processing customer payments. The position also supports outlet closing procedures and helps ensure the safety and security of guests and team members. The work takes place in a high-energy, 24/7 casino environment with multiple beverage and bar outlets, requiring movement throughout the property and work amid crowds, noise, bright lights, smoke, alcohol, wet floors, and varying temperatures.

Requirements

• High school diploma or GED equivalent.
• Six months of experience in the restaurant or beverage field.
• Ability to read, write, and understand basic instructions.
• Knowledge of bar equipment, the Micro System, ABC laws and regulations, gaming laws, sanitation and health department regulations for safe alcohol handling, and CO2.
• Ability to perform assigned duties in an interruptive environment under frequent time pressures.

Responsibilities

• Greet guests in a positive, friendly, and welcoming manner; seat or escort them and provide menus promptly.
• Coordinate dining room personnel and assign work tasks to support fast, courteous service.
• Inspect dining room serving stations for cleanliness and neatness; requisition linens and other supplies.
• Prepare beverages and expedite food orders as needed.
• Collect customer payments and calculate or recalculate bills, itemized lists, and tickets as needed.
• Work with Stewarding to keep the outlet stocked with clean china and silver.
• Take beverage orders, serve beverages, and bartend when necessary.
• Keep tables clean and free of dirty dishes and debris.
• Break down the outlet at closing each day.
• Use bar equipment, cash registers, and the Micro System.
• Help ensure the safety and security of guests and team members.
• Learn and follow Resorts Casino policies and procedures concerning alcoholic beverages.
• Maintain a pleasant and welcoming attitude and knowledge of events and promotional activities.
• Perform other duties as assigned.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available, depending on position.
• 401(k) matching may be available, depending on position.
• Annual performance bonus may be available, depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED