Host/Cashier/Busser

Black Bear Diner • Grand Prairie, TX

4d

About The Position

At Black Bear Diners, a family-friendly restaurant serving homemade food since 1995, the Host/Cashier/Busser is part of the Server Support Team and helps ensure guests have a positive, friendly experience. The role includes welcoming and seating guests, managing waits, maintaining dining and service areas, assisting servers, handling takeout orders and payments, and performing assigned side work. Team members must follow company appearance and uniform standards and be available to help with restaurant operations as directed by management.

Requirements

• Patience.
• A good sense of humor.
• Enthusiasm.
• Ability to remain calm under pressure.
• Ability to multitask.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to stand for long periods and perform the described physical tasks, including reaching, bending, stooping, and frequently lifting up to 50 pounds.

Responsibilities

• Accommodate special seating requests whenever possible.
• Greet arriving guests warmly and promptly.
• Seat guests according to their preferences while balancing customer flow across service stations.
• When seating is limited, record guests’ names and party sizes, provide estimated wait times, and call guests when tables become available.
• Offer guests menus upon seating and inspect tables for proper presentation and completeness.
• Relay messages to servers as needed.
• Maintain clean entrances, lobbies, dining rooms, and restrooms.
• Assist servers with maintaining and stocking service stations.
• Transport bus tubs of dirty dishes to the dish room when needed.
• Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
• Take takeout food and beverage orders and enter them into the point-of-sale system.
• Process payments correctly and efficiently and close checks.
• Thank guests for visiting and invite them to return.
• Perform assigned side work at the start and end of each shift.
• Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
• Comply with company appearance and uniform standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed