Host and Greeter - Part Time

Sunset Marquis Hotel • West Hollywood, CA

10d • $22 - $25 • Onsite

About The Position

The Host/Greeter is responsible for providing prompt, friendly, courteous, and efficient service to all restaurant guests while creating a memorable experience by greeting, escorting/directing guests, providing accurate information, and responding to inquiries, requests, and concerns.

Requirements

• High school diploma or general education degree (GED); or a minimum of 1 year related experience; or equivalent combination of education and experience.
• Food Handlers card is required.
• Proficient in English- verbal and written.
• Must have flexible work availability- all shifts, weekdays, weekends, and holidays.
• Displays a high level of professional integrity and ethical conduct.
• Maintain calmness and composure under high levels of pressure.
• Adapt to frequent change, fast paced environment, delays, or unexpected events.
• Identifies and resolves problems in a timely manner.
• Demonstrates strong organizational and communication skills.
• Ability to multitask and uses time efficiently and effectively.
• Displays outstanding attendance.

Nice To Haves

• Luxury hotel/fine dining experience preferred.
• High volume, fast-paced work environment experience preferred.
• Aloha experience is a plus.
• Open Table experience is a plus.
• Training for Intervention Procedures (TIPS) Certification is a plus.
• Responsible Beverage Service (RBS) certification is a plus.

Responsibilities

• Greet arriving guests and determine reservation or place guests on waiting list, when applicable.
• Escort guests to their assigned table or direct them to designated waiting areas.
• Present guests with menus, communicate server name, relay any relevant information, and remove any additional place settings.
• Answer phone calls, take reservations, and respond to inquiries and requests.
• Engage with guests to ensure they are satisfied with food and overall service.
• Must be able to cross-train in other F&B related areas.

Benefits

• competitive voluntary benefits for Part Time employees which are (short term disability, critical illness, hospital and accident)
• 401(k)
• complimentary onsite parking or monthly metro pass
• employee meals
• compensated and uncompensated time off
• on-the-job training
• growth opportunities
• discount room rates to staff
• tuition reimbursement
• wellness program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED