Hospitality Supervisor

Aramark • Calgary, AB

1d • CA$50,000 - CA$60,000 • Onsite

About The Position

This is a chance to lead with purpose, support a dedicated team, and make a meaningful impact on resident well-being. We offer a collaborative environment, opportunities for growth, and the chance to bring your hospitality expertise to life every day. Reporting to the Hospitality Services Manager, the Hospitality Supervisor oversees daily operations across housekeeping and food services within the facility. This hands-on leadership role ensures high standards of cleanliness, safety, and meal service while fostering a respectful, responsive, and team-oriented environment. The Assistant Manager plays a key role in staff development, quality assurance, and continuous improvement initiatives that enhance resident experience and operational excellence. Healthcare - Aramark Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover. Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Requirements

• Strong verbal and written communication skills
• Physical ability to perform hands-on tasks and walk throughout the facility
• Flexibility to adapt to changing schedules and fast-paced environments
• Clean Criminal Record Check

Nice To Haves

• 5+ years of experience in hospitality or food services within healthcare or senior living
• Degree or certification in hospitality, nutrition, or related field
• Knowledge of regulatory standards (Advanced FST, WHMIS, OH&S, Infection Control)
• Experience with scheduling, audits, and team supervision

Responsibilities

• Supervise Housekeeping Attendants and ensure adherence to cleaning protocols and infection control standards
• Conduct staff orientation, training, and performance evaluations
• Develop work schedules and assign duties based on facility needs
• Monitor quality assurance programs and recommend improvements
• Participate in product/equipment evaluations and special cleaning projects
• Maintain safe, orderly work environments and uphold professional standards
• Support departmental planning, staffing, and communication initiatives
• Assume Housekeeping Manager duties during absences
• Supervise cooks and dietary aides, ensuring timely and accurate meal production and delivery
• Conduct daily audits and rounds with unit leads and residents
• Coordinate catering, special projects, and ARAMARK program implementation
• Manage food and supply orders, equipment maintenance, and sanitization logs
• Prepare and adjust staff schedules to maintain coverage
• Cover shifts as needed and support front-line routines
• Respond proactively to resident concerns and service expectations
• Foster positive working relationships across departments
• Communicate clearly and professionally with staff, residents, and stakeholders
• Participate in facility and community meetings as assigned
• Promote a culture of safety, respect, and continuous learning

Benefits

• Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Enjoy discounts on everyday products and services to make life more affordable.
• Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Clear career path planning and development opportunities tailored to your skills and aspirations.
• We are deeply committed to providing a safe, healthy, and positive work environment for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree