Hospitality Services Coordinator
About The Position
The Hospitality Services Coordinator provides customer-focused service in a legal office environment, supporting reproduction, equipment, facilities, and office functions. The role requires professionalism and office etiquette, careful handling of confidential, time-sensitive documents, and the ability to work in a fast-paced environment with tight deadlines. The coordinator supports legal matter workflows, including tracking charges to the firm or clients for work, supplies, and labor hours, and assists with arranging equipment, labor, and supplies for offsite trials. Duties also include reproduction and document processing, copier support, service and billing logs, mail and supply distribution, and maintaining conference rooms, meeting rooms, visitor offices, and copier areas. The position may also support meeting-room setups, reception, office moves, light maintenance, and occasional cleaning. Periodic overtime may be required.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience.
- Basic computer skills, including proficiency with the MS Office Suite.
- Strong communication skills and the ability to thrive in a fast-paced, customer-centric environment.
- Ability to work independently and flexibly to complete projects.
- Troubleshooting and problem-solving skills, including the ability to read and understand written technical information.
- Excellent customer relations and verbal communication skills.
- Ability to perform physical tasks including standing, walking, bending, reaching, stretching, climbing, lifting or moving items up to 50 lbs., and pushing.
Nice To Haves
- Previous experience in copy jobs or related fields.
- Basic knowledge of electronics and copier equipment repair.
- Working knowledge of copiers and related equipment.
- Knowledge of shipping and receiving procedures and basic electronics.
Responsibilities
- Understand client matter workflows, including charges to the firm or clients for work, supplies, and hours.
- Handle confidential, time-sensitive documents professionally.
- Assist with scheduling equipment, labor, and supplies for offsite trials.
- Address customer inquiries, coordinate service calls, and manage job requests.
- Troubleshoot essential equipment and promptly escalate technical issues.
- Collaborate with team members to deliver completed jobs and support building functions.
- Occasionally assist with meeting-room setups, light maintenance, and reception duties.
- Follow safety standards and protocols when handling equipment and materials.
- Maintain logs for billing and reporting, as well as service logs.
- Distribute incoming mail and packages, office supplies, and fax transmissions.
- Deliver completed reproduction work to designated delivery areas.
- Perform scanning, file conversion, file naming, encryption, and batch printing using Adobe Acrobat Pro.
- Conduct daily quality checks on convenience copiers and troubleshoot copier errors.
- Stock and organize convenience copier areas and manage firm conference rooms, meeting rooms, and visitor offices.
- Assist facilities with box moves, office moves, and light maintenance duties.
- Perform occasional cleaning duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
