Hospitality Lead

Urban Plates•Fountain Valley, CA
•Onsite

About The Position

The Hospitality Lead is an entry-level leadership position for Team Members seeking to grow into management. The role focuses on delivering excellent Guest experiences on every shift and maintaining the Urban Plates Vibe. The position is based at 18050 Brookhurst St, Fountain Valley, CA 92708, and pays $17.65–$21.94 per hour, with tips in addition to hourly pay and potential additional compensation through the Team Member recognition program. Urban Plates describes its restaurants as premium fast-casual/fast-fine restaurants serving made-to-order food prepared from scratch with quality ingredients. The company offers paid training, cross-training, development opportunities, and flexible scheduling. The posting describes both full-time and part-time schedules as available.

Responsibilities

  • Maintain an uncompromising focus on delivering excellent Guest experiences on every shift.
  • Keep the Urban Plates Vibe and uphold the company’s Guest experience promise.

Benefits

  • Urban Plates Health & Wellness Plan for $12 per month, offering healthcare and wellness services for Team Members and their families.
  • Counseling services.
  • Teladoc services.
  • Dental discounts.
  • Hearing care.
  • Fitness membership.
  • Contact lenses.
  • Diabetic supplies.
  • Tips for every hour worked, in addition to hourly pay.
  • Potential additional compensation through the Team Member recognition program.
  • Paid position training and cross-training opportunities.
  • Flexible scheduling.
  • 75% off meals.
  • Paid sick time.
  • Health/medical insurance with HMO and PPO options.
  • Dental insurance.
  • Vision insurance.
  • Life and AD&D insurance.
  • Supplemental Life and AD&D insurance.
  • Basic long-term disability insurance.
  • Employee assistance program.
  • Accident and hospital indemnity insurance.
  • Flexible spending account.
  • Pet insurance.
  • 401(k), for those who qualify.
  • Access to the UPLift Emergency Grant Program.
  • Opportunities for advancement and career development programs.
  • Company-paid restaurant FOH and BOH training programs.
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