Summer 2027 Hospitality Internships - Lodging - Grand Canyon South Rim

Internal Career Site•Grand Canyon, AZ

1d•Onsite

About The Position

The Immersive Lodging Intern completes an intensive 12-week hospitality work program at Grand Canyon National Park’s South Rim. The internship includes cross-training in Housekeeping and Front Desk positions within the Rooms department. Interns work at three hotel front desks serving a total of 522 guest rooms and attend at least 10 hours of Hospitality Learning & Development classes. The program is seasonal and full-time, with a typical schedule of 40 hours across five days per week; shifts may include weekends, evenings, and holidays. The 12-week program must be completed between May 2027 and September 2027. At the end of the internship, participants receive a supervisor critique with a performance scorecard and a certificate of completion. The South Rim offers low-cost dormitory-style employee housing, cafeteria-style employee meals, fitness equipment, free laundry, shuttle service and Wi-Fi, plus retail, lodging and travel discounts and a $350 referral bonus program. Xanterra also offers competitive benefit programs and services for eligible employees.

Requirements

Be currently enrolled in or have recently graduated from a bachelor's degree program in Hospitality or a related field.
Be able to meet the physical requirements of the job, including repetitive motion of the extremities and back; continual kneeling, bending, and twisting; lifting up to 50 pounds; pushing up to 100 pounds; and extended periods of standing and walking.
Maintain high-quality work and energy while taking more than 15,000–20,000 steps per workday at an elevation of 7,000 feet.
Have good communication and interpersonal skills and the ability to interact professionally and courteously with diverse guests and employees.
Be able to balance and prioritize multiple tasks while remaining organized and efficient to meet production standards.
Maintain the company's Core Values and Mission Statement in everyday work and provide that level of service to guests.

Responsibilities

Cross-train in Housekeeping for four weeks.
Learn to write schedules for Housekeeping staff.
Train as a Housekeeping Inspector.
Train as a Guest Service Agent.
Attend at least 10 hours of Hospitality Learning & Development classes.
Learn to write schedules for Front Desk staff.
Attend a departmental management meeting.
Work shifts at three different hotel front desks that manage a total of 522 guest rooms.
Train as a Front Desk Lead.
Learn about budgets, scheduling, coaching and development of teams, and guest recovery methods.
Complete the internship and receive a supervisor critique with a performance scorecard and a certificate of completion.