Bartender - Grand Canyon South Rim

Xanterra Travel Collection•GRAND CANYON, AZ
•Onsite

About The Position

Bartenders at Grand Canyon National Park’s South Rim provide courteous, efficient beverage service while maintaining proper pour control and alcohol awareness. They serve guests and internal team members, support food and beverage ordering and delivery, operate the bar throughout assigned shifts, and help create a welcoming experience for visitors. The position requires compliance with Arizona liquor laws, Xanterra policies, National Park Service requirements, and food-service and safety standards. The typical schedule is 40 hours over five days per week and may include evenings, weekends, and holidays. The role is offered as seasonal or year-round. The listed hourly wage is $13.85, with average hourly earnings including wages and tips of $23.28–$24.81, depending on location.

Requirements

  • Be of legal age to serve alcohol in Arizona; the posting states a minimum age of 18 under state law and a minimum age of 21 to pour alcohol under Xanterra policy.
  • Be able to learn, apply, and firmly enforce Arizona liquor laws, Xanterra South Rim liquor policies, and National Park Service requirements.
  • Pass the company-sponsored alcohol awareness class and apply the methods learned to guest situations.
  • Accurately handle cash transactions, including transactions for guests, Cocktail Servers, and Food & Beverage Servers.
  • Learn and operate the Simphony POS system.
  • Follow portion-pour procedures and established recipes for beverages.
  • Be able to assist with new cocktail development and menu enhancements with leadership guidance and permission.
  • Be available for evening shifts, weekends, and holidays.
  • Pass ServSafe food handler training.
  • Be physically able to change out fifteen-gallon beer kegs.
  • Be able to stand for long periods.
  • Provide prompt, courteous service and interact appropriately with a broad cross-section of guests while giving equal priority to internal and external guests.

Responsibilities

  • Provide prompt, efficient, courteous beverage service to internal and external guests, ensuring proper mixology, portion control, and accurate information about beverage contents.
  • Handle food and beverage ordering, delivery, and clearing as needed during each shift.
  • Stay informed about property offerings, trail conditions affecting water supply, closures, and bus routes.
  • Remain knowledgeable about restaurant hours, menu selections, and daily features.
  • Answer phone calls as needed and assist guests with inquiries.
  • Monitor guests’ alcohol consumption and make decisions about continued service.
  • When necessary, courteously and discreetly stop serving guests in coordination with the manager on duty.
  • Enforce identification requirements in accordance with Arizona state law.
  • Prepare the bar to open on time and maintain it throughout the shift, including bottle presentation and a clean, uncluttered bar top.
  • Make last call professionally and courteously, and stop serving at the proper time.
  • Order liquor according to established procedures and assigned shift responsibilities.
  • Provide beverage service to food and beverage servers through the dining room service bar.
  • Maintain sanitation standards in guest seating areas and work areas.
  • Complete assigned bar side work, including stocking supplies.
  • Perform cashier duties using the POS system, including ringing up sales, accepting cash, credit card, or room-charge payments, tracking server sales, and preparing shift deposits.
  • Address guest complaints to the best of their ability and involve the Bartender Lead or Service Manager when needed.
  • Follow safety and risk-management policies.
  • Perform other duties as assigned.

Benefits

  • Low-cost dormitory-style employee housing
  • On-site cafeteria-style employee meals
  • Free on-site laundry facility
  • Free shuttle service
  • Limited-bandwidth Wi-Fi
  • Medical, dental, and vision coverage
  • Paid time off and holidays
  • Disability insurance
  • 401(k) with match
  • Life and AD&D insurance
  • Employee Assistance Program
  • Wellness programs
  • Learning and development programs
  • Free Grand Canyon National Park pass
  • On-site recreation center with fitness equipment, computers, and free Wi-Fi
  • Paid day off on the employee’s birthday
  • Discounted mule rides
  • Free Grand Canyon Railway train rides
  • Retail, lodging, and travel discounts
  • Planned employee trips and activities
  • $350 referral bonus program
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