Summer 2027 Hospitality Internships - Lodging - Grand Canyon South Rim

Xanterra Travel Collection•GRAND CANYON, AZ

2d•Onsite

About The Position

The Immersive Lodging Internship is an intense 12-week hospitality work program at Grand Canyon National Park's South Rim. Interns cross-train in Housekeeping and Front Desk positions within the Rooms department, completing the program between May 2027 and September 2027. The typical schedule is 40 hours over five days per week and may include weekends, evenings, and holidays. The program includes practical training across housekeeping and guest services, shifts at three hotel front desks serving 522 guest rooms, and more than 10 hours of Hospitality Learning & Development classes. Interns also learn about budgets, staff scheduling, team coaching and development, and guest recovery. At the end of the internship, participants receive a supervisor critique with a performance scorecard and a certificate of completion. The South Rim offers low-cost dormitory-style employee housing, cafeteria-style employee meals, fitness equipment, free on-site laundry, shuttle service and Wi-Fi, as well as retail, lodging and travel discounts. A $350 referral bonus program is also listed. Xanterra offers competitive benefit programs and services for eligible employees.

Requirements

Be currently enrolled in or recently graduated from a bachelor's degree program in Hospitality or a related field.
Meet the physical requirements of the job, including repetitive motion of all extremities and the back; continual kneeling, bending and twisting; lifting up to 50 pounds; pushing up to 100 pounds; and long periods of standing and walking.
Maintain high-quality work and high energy while taking more than 15,000–20,000 steps per workday at an elevation of 7,000 feet.
Have good communication and interpersonal skills and be able to interact professionally and courteously with diverse guests and employees.
Balance and prioritize multiple tasks while remaining organized and efficient to meet production standards.
Maintain the company's Core Values and Mission Statement in everyday work and project this level of service to guests.

Responsibilities

Cross-train in Housekeeping for four weeks.
Learn to write schedules for Housekeeping staff.
Train as a Housekeeping Inspector.
Train as a Guest Service Agent.
Attend more than 10 hours of Hospitality Learning & Development classes.
Learn to write schedules for Front Desk staff.
Attend a departmental management meeting.
Work shifts at three different hotel front desks managing a total of 522 guest rooms.
Train as a Front Desk Lead.
Learn about budgets, scheduling, coaching and development of teams, and guest recovery methods.
Complete the internship and receive a supervisor critique with a performance scorecard and a certificate of completion.