Hospitality/Facilities Assistant

Greenberg Traurig•Miami, FL

1d•Onsite

About The Position

Greenberg Traurig (GT), a global law firm with locations across 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work in an innovative and collaborative environment. Join our Administrative Services Department as a Hospitality/Facilities Assistant in our Miami office. We are seeking a service-oriented professional who thrives in a fast-paced environment. The ideal candidate is highly organized, detail-oriented, and proactive in ensuring seamless hospitality and facilities support. A strong commitment to client service, adaptability to changing priorities, and the ability to work both independently and as part of a team are essential. If you are a problem-solver with a positive, can-do attitude, we invite you to join our team. This role is in-office and requires flexibility to work overtime, including evenings or early mornings, as needed. This role reports to the Office Operations Manager.

Requirements

Self-motivated and a team player, capable of working independently while accepting direction
Flexible and adaptable in a fast-paced environment
Strong client-focused work ethic and professional demeanor
Ability to work under pressure, meet strict deadlines, and handle multiple tasks effectively
Excellent attention to detail and strong organizational skills
Ability to adapt to varied schedules and unique situations
Strong problem-solving skills and ability to work well under pressure
Ability to lift up to 50 lbs without assistance and up to 140 lbs with assistance
Comfortable retrieving and replacing items from shelving units ranging from floor level to 8 feet high
Technology Proficiency in Microsoft Excel and Outlook, with the ability to learn new software programs quickly.
Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment
Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed
Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation

Nice To Haves

High school diploma or equivalent (preferred)
Previous experience in a hospitality or restaurant environment (preferred)
At least 2 years of experience in a maintenance environment (preferred)

Responsibilities

Delivers exceptional internal and external client service in a courteous and professional manner
Plans and executes scheduled service requests for meetings and office events using the Service Tracker System
Maintains hospitality supplies and equipment, ensuring availability and functionality
Keeps conference rooms, kitchen areas, and food counters clean, organized, and fully stocked
Sets up food counters promptly, ensuring readiness by scheduled times.
Responds quickly and accurately to guest requests and inquiries.
Performs minor patching and painting of interior walls, doors, and ceilings
Shampoo carpets after hours in offices as needed
Conducts routine maintenance tasks to maintain a safe and functional office environment using the Maintenance Work Order System
Assists with receiving and managing deliveries efficiently
Provides support for meetings and events, including setup, cleanup, and catering assistance
Assists with other department activities as needed and take on additional responsibilities as assigned
Demonstrates bartending skills, including mixology, customer service, multitasking, and maintaining a clean, bar environment in fast-paced settings